dod4's profile

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Thu, Feb 11, 2021 11:00 AM

Accessing Television Channel Control Through Computer Option/s

Dear Sirs:


I am requesting specific instructions for setting up an option for adjusting the channels through the use of commands on a computer. This is a secondary alternative when the remote is not accessible.  In my particular case - both TV remotes have been temporarily displaced.


I have requested a remote replacement. I am requesting this direction during the interim- until the new remote can be obtained. It is my understanding that there is a download option for an IPhone -the Xfinity Remote App. I do not have an IPhone at the present time. This is the reason for my request for remote control use (access) through the computer in lieu of an IPhone.


Thank you for your time and cooperation with this request.



Official Employee


135 Messages

2 m ago

Hello, @dod4! Thank you so much for reaching out to Comcast today over our Community Forums! Unfortunately, we don't have a TV remote control option that be used over a computer. We only have a Smart Phone/Tablet app that can be used on both Apple, and Android devices.

We do have the option to watch TV over a computer by using our Xfinity Stream app.

I am an Official Comcast Employee.
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