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Friday, September 6th, 2024 4:29 AM

abc

I had this problem 9/2/2024: ABC showed in the list of 'All Channels' with 'Available Out of Home' filter as it always has and I have watched for years. But this time it returned an error indicating I needed to add the subscription. I called xfinity and got no help at all. Now, 9/6/2024, when I go to xfinity.com, log in, go to 'All Channels' and turn on 'Available Out of Home' filter and ABC is no longer listed. It's pretty obvious to me it has been dropped.

Getting local channels when I'm away from home was one of the primary reasons for keeping xfinity, I really don't have any reason to keep it now.

Official Employee

 • 

2.8K Messages

2 months ago

@user_9hd8ei Thank you for taking the time to reach out to us here on our Xfinity Forums. I definitely understand where you are coming from, it is important to us that you be able to enjoy all the features and benefits of your services, like being able to view channels with the Xfinity Stream app while on the go. I would like to look into this further on our end, please send us a DM to Xfinity Support with your full name and address to get started. 

To send a direct message:
Click "Sign In" if necessary
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As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
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Type your message in the text area near the bottom of the window 
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