SheWorksHard's profile

Frequent Visitor

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5 Messages

Wed, Feb 20, 2019 3:00 PM

1020 TV20D on desktop + iOS mobile not broadcasting correctly

Hi Xfinity Team!

 

1020TV20D on desktop platform is playing sped up with dead air sound

1020TV20D on mobile/iOS tablet is playing normal speed but with a rotating scratching sound (no programming audio) 

 

Thank you for resolving!

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Rustyben

Expert

 • 

24K Messages

2 y ago


@SheWorksHard wrote:

Hi Xfinity Team!

 

1020TV20D on desktop platform is playing sped up with dead air sound

1020TV20D on mobile/iOS tablet is playing normal speed but with a rotating scratching sound (no programming audio) 

 

Thank you for resolving!


that seems to be a local channel in detroit - test the live stream at 7am local time at https://www.tv20detroit.com/live or at 10pm. does the video work there? 

 

local channels are actually delivered via fiberoptics to comcast from the station's local studio computer and is sent to one of Comcast's head-end in the sky to put on your local channel. is there another ABC channel that is primary for your market area?

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