Yellowstone Season 5 Episode 3 Not Playing

Purchased Yellowstone Season 5 in HD, however when playing on the Xfinity App  Episode 3 is locked and says it must be purchased. That’s just ludicrous. The entire season was purchased. Have contacted Tech Support 3 times now. Am just told lies and no one knows what to do. Absolutely horrible customer service. Will be reporting to the FCC for resolution. Sad I have to resort to Federal pressure.