U

Visitor

 • 

2 Messages

Wednesday, July 27th, 2022 12:44 AM

Closed

Xfinity streaming

Tech can not solve. RE-INSTALL DOSN'T work 

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Official Employee

 • 

330 Messages

3 years ago

Hello @user_df7676  We appreciate you taking the time to reach out to us today. I know how frustrating it is when you can't watch TV and we'd be happy to look into this for you.

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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