Cheryl3157's profile

Regular Visitor

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1 Message

Tue, Jun 16, 2020 8:00 PM

Xfinity streaming

Free streaming

I use to stream Xfinity cable channels for free with xfinity streaming app as I should because I have internet. But it's been awhile since I was able to do so.  I was able to on my mobile phone but now I don't even get to do that. I was even told I would get the voice remote for free but I have received nothing. When I try to call customer service the wait time is to long. Need help please! I have mobile service with xfinity as well.

Responses

Official Employee

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196 Messages

1 y ago

Hi @Cheryl3157,

Could you please describe what you are experiencing with some more detail?

  1. Roughly how many channels were you seeing before vs how many are you currently seeing?
  2. Are you seeing any form of errors (Eg. TVAPP-0100)?
  3. How long have you had this issue?

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