Xfinity streaming

Free streaming

I use to stream Xfinity cable channels for free with xfinity streaming app as I should because I have internet. But it's been awhile since I was able to do so.  I was able to on my mobile phone but now I don't even get to do that. I was even told I would get the voice remote for free but I have received nothing. When I try to call customer service the wait time is to long. Need help please! I have mobile service with xfinity as well.