U

Visitor

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1 Message

Monday, October 11th, 2021 7:51 PM

Closed

Xfinity Streaming not working on Safari

It’s stuck in buffering

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Official Employee

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7K Messages

4 years ago

Hi user_a7a182. Thank you for creating a post on our Forum. We can assist with the Xfinity Stream service issue. To start, can you please tell us which OS / IOS you're operating on? 

Visitor

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3 Messages

4 years ago

MAC Catalina 10.15.7 Safari 15.0. The Xfinity stream service just hangs on now connecting to your entertainment. I went to Google Chrome and it works

there. Seems to be a problem with Safari 15.0. Any fixes on Xfinity end?

Problem Solver

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1.4K Messages

@user_d128ae Hello and thanks for reaching out! There is a known issue with Safari and Stream. We are working on a fix, and is should be resolved with the next safari update, but the work around would be to use a different browser for the time being.

I no longer work for Comcast.

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