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Saturday, October 21st, 2023 4:47 PM

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Xfinity Streaming - My iphone AND Mac laptop says connect to wifi and I already am.

Xfinity Streaming is blocking some college sports games, but not all.  On certain games, I get the message to connect to my home wifi, but I already am.  I have xfinity wifi and hardware.

Official Employee

 • 

1.1K Messages

1 year ago

Hello @user_va83t5 I'm sorry to hear you're having some issues while streaming on your network. Does this error only happen when you're watching sports? Have you had the opportunity to disconnect and reconnect to your network when this happens? 

I have a link from our amazing help and support site which goes into how to troubleshoot this network error message https://www.xfinity.com/support/articles/xfinity-tv-app-unable-to-connect. 

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