Xfinity Streaming Beta App not working on Samsung tvs
My Xfinity Streaming Beta app has not worked on my Samsung tvs since June 26, 2020. When the app loads, it goes to the "purchases" screen and states that I have no purchases. I cannot click out of this screen to the channels or live tv. I've contacted xfinity customer service three times since then, but they have no solution. I am paying for this service, but it seems like a solution to the problem is on an indefinite timeline. I've done all of the suggested things: restarted the router, deleted and reinstalled the app, unplugged the tvs. Nothing has worked. Any suggestions?