HDFire's profile

New Poster

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1 Message

Sat, May 2, 2020 7:00 AM

Xfinity Streaming App on Kindle HD

Can someone explain why the app opens but after that looks like it just takes forever to do anything. I try to watch live TV or watch a movie .. all I get are the three bullets points or buffing. It worked before and now just nada. Why?

Responses

Official Employee

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24 Messages

1 y ago

Hello @HDFire ,

 

I was able to take a look at your issue. We are not seeing anything contributing to long loading times on our end. At this time we suggest that you check your connection strength when trying to stream.

 

Thanks

 

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