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Friday, December 26th, 2025 10:33 PM

Xfinity stream

I just upgraded my service today. I dont have equipment yet but I want to use xfinity stream. It wont let me watch nhl network even though that is in my new plan

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Official Employee

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555 Messages

25 days ago

Hello @user_zcdyw3, Thank you for taking time out of our day to reach out to us on our Community Forum. I know you said that you upgraded your service today. Are you getting the new equipment by mail? It is possible that the new plan is not in effect yet because your new equipment has not shipped yet. 

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