New Poster
•
1 Message
xfinity stream
I changed phones and downloaded the xfinity stream app to new phone (Iphone 10xr).
I don't have the same menu at all and no live TV option.
I had no problem with my previous phone (Iphone 7+)
Please advise.
New Poster
•
1 Message
I changed phones and downloaded the xfinity stream app to new phone (Iphone 10xr).
I don't have the same menu at all and no live TV option.
I had no problem with my previous phone (Iphone 7+)
Please advise.
Rustyben
Expert
•
24.6K Messages
5 years ago
on your new iphone check the wifi setting under wifi and verify that you are connected to your own wifi (not xfinitywifi for example).
0
0
XfinityStream
Official Employee
•
196 Messages
5 years ago
Hi @cottonlady11, thanks for reaching out to us on Xfinity Forum. We filed a ticket for this issue and we will follow up with you here as soon as we have more information.
0
0
XfinityStream
Official Employee
•
196 Messages
5 years ago
hi @cottonlady11 I will follow up with you in direct message. thank you
0
0