New Poster
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1 Message
xfinity stream
I changed phones and downloaded the xfinity stream app to new phone (Iphone 10xr).
I don't have the same menu at all and no live TV option.
I had no problem with my previous phone (Iphone 7+)
Please advise.
New Poster
•
1 Message
I changed phones and downloaded the xfinity stream app to new phone (Iphone 10xr).
I don't have the same menu at all and no live TV option.
I had no problem with my previous phone (Iphone 7+)
Please advise.
Responses
Rustyben
Expert
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24.1K Messages
1 y ago
on your new iphone check the wifi setting under wifi and verify that you are connected to your own wifi (not xfinitywifi for example).
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XfinityStream
Official Employee
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196 Messages
1 y ago
Hi @cottonlady11, thanks for reaching out to us on Xfinity Forum. We filed a ticket for this issue and we will follow up with you here as soon as we have more information.
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XfinityStream
Official Employee
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196 Messages
1 y ago
hi @cottonlady11 I will follow up with you in direct message. thank you
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