Visitor
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2 Messages
Xfinity Stream works on phone, but not my roku tv
How come Xfinity Stream works fine on my phone using the app downloaded from the play store, but when I download it to my Roku TV, I get a message that says, "Unfortunately, we cannot support high speed data customers without a video subscription. Check out xfin.tv/shop to subscribe today!"
If I can use the app on my phone, why can't I on my Roku TV???


XfinityJohnG
Official Employee
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2.4K Messages
14 hours ago
Thank you for reaching out to our team. I will be happy to look further into that streaming app issue from here. Are you a TV subscriber with us?
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