Visitor

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2 Messages

Saturday, February 7th, 2026 10:50 PM

Xfinity Stream works on phone, but not my roku tv

How come Xfinity Stream works fine on my phone using the app downloaded from the play store, but when I download it to my Roku TV, I get a message that says, "Unfortunately, we cannot support high speed data customers without a video subscription. Check out xfin.tv/shop to subscribe today!"

If I can use the app on my phone, why can't I on my Roku TV???

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Official Employee

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2.4K Messages

14 hours ago

Thank you for reaching out to our team. I will be happy to look further into that streaming app issue from here. Are you a TV subscriber with us?

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