U

Monday, October 2nd, 2023 9:58 PM

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Xfinity stream will not cast

I have the xfinity stream app, I am logged in to it, I connected it to my Google TV to cast, it says ready to cast, when I hit play the loading dots just keep flashing and the movie never starts. I've waited several minutes, nothing. Restarted my phone and TV, nothing. 

Official Employee

 • 

1.1K Messages

1 year ago

Hello @user_l41pbg, thanks for reaching out for help with your casting device. 

If you haven't already, can you please go here: https://www.xfinity.com/support/articles/cast-xfinity-stream-to-chromecast, and review the "Eligibility and Requirements" section for Chrome casting. Please let us know if all the criteria is met and if you are still having issues getting this to work. 

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