U

Visitor

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2 Messages

Friday, November 25th, 2022 4:11 PM

Xfinity Stream stopped working on Roku. Only a handful of channels available.

Live channels that we frequently watch do not show up. Only a few channels are there. Checked filters. Tried search function. Rebooted Roku. Tried different Roku TV. Same results.

XfinityKorie

Official Employee

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1K Messages

2 months ago

Hi @user_7f4216. I hope you are doing well. I am sorry to hear you are having issues with the stream app. I know it has been a few days since you reported this. There has been some work done to get this corrected. Are you still having issues? 

Visitor

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1 Message

@XfinityKorie​ I can only stream Xfinity on my phone for the last 2 days.  I can't get anything to come up on any of my 3 different Roku sticks or my laptop.  Is Xfinity working on this issue?  It seems like there are a lot of us out there.

Official Employee

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597 Messages

@user_f85134 Thank you for reaching out. We had been made aware of an issue that out engineers began working on. This issue has been resolved. If you are still having an issue please let us know. 

 

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Visitor

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2 Messages

2 months ago

No. The situation had cleared up by that evening.

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