Visitor

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1 Message

Wednesday, March 18th, 2026 10:03 PM

Xfinity Stream Stopped working on Apple TV

Xfinity Stream app used to work on Apple TV but now it crashes on two Apple TVs immediately after signing in. Works fine on iPhone and iPad. I tried deleted and reloading the app and restarting the Apple TV. I heard I need an account refresh.  Is that so? 

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Visitor

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2 Messages

2 days ago

I'm having the spinning wheel when I try and go to live TV or any other streaming show - same equipment, did the log out, restarted equipment, then deleted and reinstalled the app - logged back in - spinning wheel again.  Restarted my modem - same issue - but streaming is fine on my iOS phone, iPadOS iPad and my laptop - in the same home, connected to the same wifi.

Visitor

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1 Message

Same here- app works on iPad but on one TV won’t load. Uninstalled and reinstalled the app and still just get the 3 dots. 

Official Employee

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588 Messages

Hello @user_1mo19v are you still having your issues with your Xfinity app via TV?

Visitor

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2 Messages

2 days ago

I'm having the same issue - 60614 - did all steps outlined + modem restart.  Works fine on all other Mac devices.

Official Employee

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1.4K Messages

@user_r85iyk Thanks for adding to the thread. Is that number an error code that displays on your Apple TV? 

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Official Employee

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2.3K Messages

8 hours ago

 

user_uhyfsu Are you running into a specific error code or message when trying to use the app on Apple TV? 

 

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