Skip to main content

    Support

    Offers

romito1's profile
romito1
1st Topic

New Poster

 • 

1 Message

Monday, September 28th, 2020 1:00 PM

Closed

Xfinity Stream on Firestick

I'm getting error code 14001 on my firestick.  Where can i find the newest version to download and WILL WORK?

 

Thank you,

Ray

Question

 • 

Updated 

5 years ago

4.5K

7

0

0

This conversation is no longer open for comments or replies and is no longer visible to community members.

Accepted Solution

Rustyben

Expert

 • 

24.6K Messages

5 years ago

@Angryxfinicky wrote:

Poor response. I've been using Xfinity Stream on my Firestick 4k since 2019, so you're wrong. Why did it stop working today?!?!?

it says HERE that unnamed devices (like fire stick) do not meet the minimum requirements for the stream app.

0

0

Rustyben

Expert

 • 

24.6K Messages

5 years ago

@romito1 wrote:

I'm getting error code 14001 on my firestick.  Where can i find the newest version to download and WILL WORK?

 

Thank you,

Ray

firesticks are not an authorized device for the xfinity stream app. 

0

0

Angryxfinicky

New Poster

 • 

5 Messages

5 years ago

Poor response. I've been using Xfinity Stream on my Firestick 4k since 2019, so you're wrong. Why did it stop working today?!?!?

0

nw70

New Poster

 • 

2 Messages

5 years ago

I talked with comcast customers service for 45 minutes and was told that it was a contract renegotiation.  Basically, we can't use our firesticks until comcast gets their money.

0

0

asmile63

New Poster

 • 

1 Message

5 years ago

I have been using xfinity on two fire sticks for over a year. Now only one of them works and I get the error code 14001 saying I need to update the app. I see many people are having the same problem. Any help is appreciated!

0

0

Ushers

New Poster

 • 

1 Message

5 years ago

Comcast is very good in pulling their plugs and want customers to invest majority of their money in buying their own devices. The same holds good for customers having Apple TV, Amazon FireTv Sticks. This is really frustrating. A very simple work around would be to allow customers to stream from Xfinity Stream app installed on iPhone or Android devices. However, Comcast doesn’t like that. We need to look for solutions like other chord cutter apps like sling, Hulu Live etc., they do much better with streaming boxes.

0

0

Rustyben

Expert

 • 

24.6K Messages

5 years ago

@Ushers wrote:
Comcast is very good in pulling their plugs and want customers to invest majority of their money in buying their own devices. The same holds good for customers having Apple TV, Amazon FireTv Sticks. This is really frustrating. A very simple work around would be to allow customers to stream from Xfinity Stream app installed on iPhone or Android devices. However, Comcast doesn’t like that. We need to look for solutions like other chord cutter apps like sling, Hulu Live etc., they do much better with streaming boxes.

you can stream from your smart devcie using a chromecast dongle.

0

0

forum icon

New to the Community?

Start Here