Skip to main content

  • Home

  • Getting Started

    • Offers

U
user_adtgmk
1st Topic

2 Messages

Sunday, September 29th, 2024 6:02 PM

Xfinity stream not working

App is just spinning.  Deleted and downloaded again and now it won’t even let me sign in.

Question

 • 

Updated 

2 months ago

42

1

0

Was this helpful?

XfinityDena

Official Employee

 • 

2.5K Messages

2 months ago

I am sorry to hear the app is not working for you at this time @user_adtgmk Are you able to log in to the account from the website?

2

0

user_adtgmk

2 Messages

Stream doesn’t work outside of my home network.  I turned off the Advance Security on the Go feature and I still can’t get it to work.  Everything is fine o when I’m on the home network

Like

Reply

2 months ago

0

XfinityAngie

Official Employee

 • 

1.4K Messages

 

user_adtgmk, You may need to force stop the app, and try it again. Let us know if you continue to have trouble with it. We can run through some troubleshooting with you. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

2 months ago

0

forum icon

New to the Community?

Start Here