Visitor
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7 Messages
Xfinity stream not working.
I am still having problems accessing Xfinity stream on multiple PC's, despite Comcast's assertion that the problem has been fixed.
Visitor
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7 Messages
I am still having problems accessing Xfinity stream on multiple PC's, despite Comcast's assertion that the problem has been fixed.
XfinitySheila
Official Employee
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804 Messages
1 year ago
Hi there! I'd love to help. To get started I will need your full name and address via private chat.
To send the requested information:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon or https://forums.xfinity.com/peer-to-peer-chat
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support"
there. As you are typing a drop-down list appears.
• Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line.
• Type your message in the text area near the bottom of the window
• Press Enter to send it
See https://forums.xfinity.com/conversations/email/cant-create-a-new-email-address/605e52b726aa974d63032d02?commentId=606107ea738c7f46a02b830e for an example.
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user_88b3
Visitor
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7 Messages
1 year ago
I was able to fix my problem using Chrome browser to access Xfinity stream by selectively deleting all Xfinity cookies.
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XfinitySheila
Official Employee
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804 Messages
1 year ago
Wonderful! I am glad that you were able to get things running. Please let us know if you have any further questions or concerns, we are here to help.
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