Xfinity Stream not working on New Chromebook

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@obonxfin wrote:

I bought a new chromebook, and when I try to use xfinity stream there is a pixelated visual glitch.  I found a solution in a similar thread to turn off hardware acceleration, which I did.  When I do this, the app doesn't work at all anymore and the website works, but now the stream freezes for a second every 10 seconds or so.  Chat with an xfinity agent did not seem to help.  Does anyone have any tips or solutions?

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using the chrome browser? up to date chromebook software? chrome updated? close all tabs and power down and restart the chromebook.