Visitor

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2 Messages

Saturday, August 2nd, 2025

Xfinity Stream not working on Apple TV

Xfinity Stream not working on Apple Tv. Tried all the restarting of App, internet and Apple Tv but nothing works. I get pop up saying Ithe app has to be on the network, which it already is and then the app tries to open shows up for about 3-5 seconds then crashes. 

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Official Employee

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409 Messages

6 days ago

Hey there @user_dtrewj, sorry to hear about the issues you're having with our Xfinity Stream App, I know not being able to stream your content can be frustrating. I'm happy to assist!

To confirm, do you have our streaming plan (NOW or Stream Saver) or do you have an actual cable package?

Have you tried any troubleshooting, like rebooting the modem?

Visitor

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2 Messages

Xfinity stream works on on my iPhone and iPad but not on the Apple Tv. Yes I have tried all the troubleshooting tips

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