Xfinity stream not working on 2019 Samsung

Hasn’t worked in 2 weeks. Works on newer Samsung. Spent 30 minute with xfinity and they didn’t resolve it.

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Responses

CCBrandon1

Problem Solver

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770 Messages

3 years ago

Hello. I am sorry to read you are still having trouble.

At this time, our engineers are working to resolve this issue.

Currently, the temporary solution is viewing the stream application through other devices such as compatible Roku boxes, cellphones, tablets, computers, etc.

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user_fa8cba

Visitor

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6 Messages

@XfinityBrandon any update on timing? It's not a solution for me to watch on other applications as I use my tv for this only at night. Yes, and what about a credit to our accounts?

3 years ago

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user_e98cf3

Visitor

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1 Message

3 years ago

This is the same issue I am having - Xfinity, when do you expect to resolve this and I assume you will credit customer's bills back for the lack service.

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user_fa8cba

Visitor

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6 Messages

@user_e98cf3 I haven't heard any update from them. I feel like this could take a while. There should be an account credit for sure.

3 years ago

0

Xfinity Stream App

user_fa8cba

Xfinity stream not working on 2019 Samsung

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