Visitor
•
1 Message
Xfinity stream not showing local channels
I have uninstalled and reinstalled the app on the fire tv and my phone. I still am not able to see the live local channels.
Visitor
•
1 Message
I have uninstalled and reinstalled the app on the fire tv and my phone. I still am not able to see the live local channels.
XfinityDuron
Official Employee
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113 Messages
4 days ago
Hello @user_ftlg3f I understand why your local channels can be very important to you. I will be more than happy to help you with this issue. Please send a Direct message with your name and address to the account in question.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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