dietdoc1's profile

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Tue, Sep 1, 2020 1:00 PM

Xfinity Stream: No Play Icon - On Demand Video. Therefore Videos Can't Be Viewed.

Some of the On-Demand video options are missing the play icon so there is no capability to watch the selected show. 

I have reported this issue numerous times. Once they refreshed my iPad and it worked for a week. There is clearly a bug somewhere that is not being fixed. 

Also - when videos do play, the commercials turn the screen black sometimes and I need to manually fast forward to get past it. 

Is anyone see having these issues and if so, how did you solve them? I am getting nowhere with Xfinity. I wish the representative would just report this issue to their development team so it can be fixed!

I am having zero issues with any of my other streaming services.

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10 m ago

I noticed this morning 9/2/20 that the dvr functions are gone from the mobile app.  Is this the issue you're asking about or is it something else?

Rustyben

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24K Messages

9 m ago


@valone123 wrote:

I noticed this morning 9/2/20 that the dvr functions are gone from the mobile app.  Is this the issue you're asking about or is it something else?


what were you viewing that had no controls? was it the grid? 

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