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Thursday, April 4th, 2024 5:05 PM

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Xfinity Stream no longer working on Roku with an ethernet connection.

Xfinity Stream states that Roku MUST be on Wifi.  I've had a hard wired Roku which has been fantastic as part of my home has very poor Wifi reception and is not amenable to a repeater because of wall thickness and location. Did Comcast change something regarding the Roku with an ethernet connection?

Official Employee

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2.5K Messages

8 months ago

Thank you for reaching out @user_m0k6ow Are you getting any errors when connecting your Roku with ethernet? 

3 Messages

No, it just states that the Roku can only connect over Wifi. My Roku is connected through an ethernet cable as Wifi cannot reach an area in my building. All other Roku aspects function normally.

It's only Xfinity that has an issue. Worked fine up until about 2 weeks ago.

3 Messages

At bottom of message the error code is TVAPP-00101

Official Employee

 • 

548 Messages

@user_m0k6ow have you tried uninstalling the app and then re-installing? 

 

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