6 Messages
Xfinity Stream logs me off without warning or cause
The Xfinity Stream app logs me off at random, sometimes in 12 hours, never longer than 48. When that happens, it erases all my downloads. I am in a congested area with slow Xfinity WiFi and abysmal mobile service. I cannot watch the recordings directly because the service is so bad. It took an hour to watch a 30 minute program and used up all my data. The logos did not happen before an Xfinity employee told me via chat to delete and reinstall the app. Any ideas other than leaving Xfinity?
XfinityVianney
Official Employee
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2.1K Messages
1 day ago
3
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