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Wednesday, November 5th, 2025 3:00 PM

xfinity stream is very slow to load on new tv and won’t load on my 4 year old tv

i have fast internet and it won’t load 

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Official Employee

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2.6K Messages

27 days ago

Greetings, @user_h35206! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with the Xfinity Stream app, but you have definitely come to the right place for assistance.

 

Can you tell me a little more about what's happening? When you say it is loading slowly, do you mean it is taking a long time to open, or do you have issues trying to stream programs? Does it ever time out, or do you get any error codes when this happens, or is it just slow? Any details you can provide would be extremely helpful.

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