ankit456's profile

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Thu, Jul 9, 2020 1:00 PM

XFINITY stream is not working on Roku TV

HI 

I tried restarting my roku multiple time. 

But once I go to Xfinity stream Beta app and try to sign in, it just stuck at "Sorry something went wrong page " with error code :11005.

 

Not sure how can I make this app work. 

 

Regards,

Ankit 

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Rustyben

Expert

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24K Messages

1 y ago


@ankit456 wrote:

HI 

I tried restarting my roku multiple time. 

But once I go to Xfinity stream Beta app and try to sign in, it just stuck at "Sorry something went wrong page " with error code :11005.

 

Not sure how can I make this app work. 

 

Regards,

Ankit 


moved post to the stream TV app area of the forum.  Do you subscribe to the X1 video/internet package? have a working set top box for X1 installed and working in the home? did you try using a smart phone/tablet and the Xfinity stream TV app to see if the smart device works normally when connected to the same wifi and using the same username/password to sign in?

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