Regular Visitor
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2 Messages
Xfinity Stream is not showing all recordings
The Xfinity Stream app is not showing all of the recording that are on the home DVR. This is not a space issue as some of the responses to othes who have had similiar problems. I have over 25% available on the cloud DVR. That should be more than enough for two 1 hour shows in HD.
Jhatt
New Poster
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1 Message
5 years ago
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XfinityArlene
Official Employee
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30 Messages
5 years ago
Hello - @greythound and @Jhatt -
Has this continued as an issue for each of you? If there's an issue with the cloud recording, unfortunately, it will be removed from the cloud and not shown in the Stream App. This should not happen all the time, but there have been some recent issues in cloud recordings in the last month.
Please let me know.
Thanks,
Arlene
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