Xfinity Stream Down

The xfinity stream app isn’t working on my phone or tvs. Football and motorcycle races are the only time I use this [Edited: "Language"] and of course it doesn’t work. $50 a month for nothing. I tried to chat with a representative and they are too busy to respond. I better see a credit on my hill this month. It has been down since 1245pm. My motorcycle race is over and the falcons game has been on for an hour and a half, but I can’t watch it.