cgarland's profile

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1 Message

Fri, Jan 8, 2021 8:00 PM

Xfinity Stream Beta - Roku TV

The last couple of weeks i have had issues using the stream app on my Roku Tv's. it says "attempting to resume" and cannot get any channels to play. i can see the guide and recordings but cannot get anything to play. My internet speed is good, all the other streaming apps on this TV work fine, we have 1000mbs service with xfinity. Please tell me what i can do or when this will be resolved on xfinity's end

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Rustyben

Expert

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24K Messages

4 m ago

moved post to the stream app area of the forum.

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ComcastChe

Official Employee

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6.1K Messages

4 m ago

Hi @cgarland, thanks for posting to the Xfinity Forum to report the issues you're having with Roku TV. Are you still receiving the "attempting to resume" error? If so, can you please verify that you are using a compatible device

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New Poster

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1 Message

3 m ago

Hello, I seem to be having the same issue. Did you ever figure out what the issue was? Thanks!

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