plushele's profile

Frequent Visitor


23 Messages

Tuesday, March 15th, 2022 7:26 PM


Xfinity Stream Beta app seems broken again. Authentication or login issues

I'm hoping to bring light to this issue. Last time this happened in Sept-Oct 2021 it had worked perfectly for almost 2 years, no issues. Then it broke and it seemed to take almost a month to get a fix. It's broken again and I hope we can get the ball rolling so it doesn't take a month this time. Thanks.

Valued Contributor


409 Messages

2 years ago

Hello there, and thank you for bringing this to our attention through our Forums! I understand you've been experiencing trouble with our stream app, and I can most definitely imagine the inconvenience behind this, especially since my family uses that feature all the time! Rest assured; you're with the pros, and our Digital Care Team is here to help, every step of the way!


Before we begin, can you please send us a private message, including your full name, and your full address? You can do so, by clicking on the chat icon, in the top right hand corner of your screen, and once you click on that icon, you should be able to search "Xfinity Support", which should then give you the ability to send us a message. Thank you in advance, and I look forward to speaking with you! 

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