1 Message
Xfinity stream app
Keep getting ERROR TVAPP200 on my iPhone and my Roku device says that my plan doesn’t include any channels. Both are connected to my home network.
1 Message
Keep getting ERROR TVAPP200 on my iPhone and my Roku device says that my plan doesn’t include any channels. Both are connected to my home network.
XfinityDena
Official Employee
•
4.2K Messages
2 years ago
@user_5z0l0a Thank you for reaching out. I am sorry to hear about the error code you are getting on your iPhone and your Roku. I want to make sure we are respecting your time and not repeat the steps you have taken previously. What troubleshooting steps have you taken? Is your Roku up to date? I would start by rebooting your modem. Ensure that Roku is linked to the same network as your Xfinity device. Once confirm can you reset your Roku account credentials and re-login.
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