Greetings, @user_06baqb! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with the Xfinity Stream app, but you have definitely come to the right place for assistance.
Can you tell me a little more about what's happening with the app? Does the channel guide appear as though you are not subscribed to those channels, or do you receive an error when you try to access one? Does this happen on more than one device?
XfinityJamesC
Official Employee
•
2.2K Messages
2 years ago
Greetings, @user_06baqb! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with the Xfinity Stream app, but you have definitely come to the right place for assistance.
Can you tell me a little more about what's happening with the app? Does the channel guide appear as though you are not subscribed to those channels, or do you receive an error when you try to access one? Does this happen on more than one device?
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