Britt7's profile

New Poster

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1 Message

Tue, Jul 21, 2020 10:00 AM

Xfinity Stream App

Can someone please deprovision my account? There is someone accessing my Xfinity stream app without my permission. I've changed passwords, username etc. I've talked to numerous representatives who assured me this would be fixed. Please help

Responses

StellarFusion

Frequent Visitor

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14 Messages

10 m ago

They wont do this over the forum.  You have to call them.  Good luck!

Official Employee

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196 Messages

10 m ago

Hello @Britt7,

 

We have initiated the deprovision process for your devices. You will be signed out from all devices when this takes effect in our system, but keep in mind that it sometimes takes up to 24 hours.

Thank you for your patience and please let us know if we can assist you in any other way.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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