charlesj509's profile

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1 Message

Sat, May 23, 2020 9:00 AM

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xfinity stream app

I want to log out on all my devices that is connected to my xfinity stream app/  I change the password, but apparently i need a rep from the app department to unprovision everything for me thanks

Rustyben

Expert

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24.1K Messages

2 y ago


@charlesj509 wrote:

I want to log out on all my devices that is connected to my xfinity stream app/  I change the password, but apparently i need a rep from the app department to unprovision everything for me thanks


while waiting for an official CC person, changing your pass won't work if you have users on your account (go to xfinity.com then accounts then users. any listed there?)

Official Employee

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196 Messages

2 y ago

Hello charlesj509,

I'm reaching out to inform you that I was able to go ahead and deprovision your devices. This will log out all signed in users and require them to log back in with the new password.

Please note that this can take up to 24 hours to take effect so you may not notice it immediately.

Thank you and have a great day.

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