Xfinity stream app won’t sync with DVR

Question

I am unable to delete recordings using the Stream app, hence the TV DVR shows the correct number of recordings while the app shows many more.  Any suggestions? I have tried syncing, reinstalling the app, and rebooting the DVR box.

XfinityDilary · Answer

Thanks for posting on our Community Forums, user_ksa3r0. I'm sorry to hear about the recordings not deleting on the app. I'd like to help troubleshoot. What happens when you try to delete the recordings? Are you getting an error message? Is this happening with all of your devices? You can also check our 'Delete DVR recordings using the Xfinity Stream app' article for more information.

Xfinity Stream App

user_ksa3r0

Xfinity stream app won’t sync with DVR

XfinityDilary

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