U

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1 Message

Sunday, December 18th, 2022 1:46 AM

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Xfinity stream app will not load on apple tv

Connected in in-home wifi with xfinity gateway modem and orbi wifi router but unable to stream via appletv app.

I have power l cycled my system. Removed and reinstalled the application from my system.  I have tried it on 3 different machines.

No maytter what I try, it Keeps telling me to connect to in-home wifi   The problem is that I AM on my in-home Wifi!!

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New Problem Solver

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617 Messages

2 years ago

Hi @user_5d9c84 

I know getting this error can always be frustrating, and we want to be sure we can get it corrected. 

 

I'm going to attach a link below which contains really helpful tips on this error. If none of these steps help, please let us know! 

 

https://www.xfinity.com/support/articles/xfinity-tv-app-unable-to-connect

 

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