Xfinity Stream App v9.0.0 – Please Restore the Favorite Channels Filter

Question

I am writing to provide feedback regarding the recent Xfinity Stream app update (version 9.0.0) on iPadOS. The update completely removed the ability to filter the Live TV guide by Favorite Channels, forcing users to scroll through hundreds of un-filtered channels every time they watch live TV.Managing and filtering by favorite channels is an essential everyday feature—it still works properly in the Xfinity Stream web portal and on older app versions (7.27.4), so the underlying favorites data is clearly still active on my account. Please prioritize restoring the Favorite Channels filter and guide options to the iPad and iPhone apps in your next update.

XfinityAmandaB · Answer

user_7e7e72 Thank you so much for reaching out about the Favorite Channel filter. With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you can still favorite Sports teams on the TV experience. We know that having to scroll through the full channel guide isn’t a great experience, especially if you’ve already taken the time to set up your favorites. Our team is aware of the issue and is actively working on a solution.

Xfinity Stream App

user_7e7e72

Xfinity Stream App v9.0.0 – Please Restore the Favorite Channels Filter

XfinityAmandaB

New to the Community?