Xfinity Stream App Subscription Required

When I try to watch something on the app it tells I can’t because I don’t have a subscription but I am subscribed to that channel but the app is saying I am not.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

Rustyben

Expert

•

24.6K Messages

6 years ago

@Alexm0830 wrote:
When I try to watch something on the app it tells I can’t because I don’t have a subscription but I am subscribed to that channel but the app is saying I am not.

what device and app are you using? is it a 3rd party app or the xfinity stream TV app? do you have set top boxes in your home? recently moved?

0

Alexm0830

New Poster

•

2 Messages

6 years ago

It is the xfinity stream app on iPhone.

0

Rustyben

Expert

•

24.6K Messages

6 years ago

@Alexm0830 wrote:
It is the xfinity stream app on iPhone.

if you use another device or a computer seb browser to stream does it work then?

0