Alexm0830's profile

New Poster

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2 Messages

Sat, Sep 21, 2019 11:00 AM

Xfinity Stream App Subscription Required

When I try to watch something on the app it tells I can’t because I don’t have a subscription but I am subscribed to that channel but the app is saying I am not.

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Rustyben

Expert

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24K Messages

2 y ago


@Alexm0830 wrote:
When I try to watch something on the app it tells I can’t because I don’t have a subscription but I am subscribed to that channel but the app is saying I am not.

what device and app are you using? is it a 3rd party app or the xfinity stream TV app? do you have set top boxes in your home? recently moved? 

New Poster

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2 Messages

2 y ago

It is the xfinity stream app on iPhone.
Rustyben

Expert

 • 

24K Messages

2 y ago


@Alexm0830 wrote:
It is the xfinity stream app on iPhone.

if you use another device or a computer seb browser to stream does it work then?

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