Sat, Sep 21, 2019 11:00 AM
2 y ago
This conversation is no longer open for comments or replies and is no longer visible to community members.
@Alexm0830 wrote:When I try to watch something on the app it tells I can’t because I don’t have a subscription but I am subscribed to that channel but the app is saying I am not.
what device and app are you using? is it a 3rd party app or the xfinity stream TV app? do you have set top boxes in your home? recently moved?
@Alexm0830 wrote:It is the xfinity stream app on iPhone.
if you use another device or a computer seb browser to stream does it work then?