U

Visitor

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1 Message

Sat, Oct 23, 2021 1:50 PM

Xfinity Stream App Sound for DVR

I’m having an issue where my dvr sound just stops working and is muted when I’m watching it in my house on my iPad.  This happened several times now, but the sound works on the same show on my regular tv, so it seems to be an app specific issue.  

Official Employee

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422 Messages

1 m ago

@user_a7bfbb I appreciate you bringing this to our attention. There is a known issue with the Xfinity Stream app at this time. We are aware of it and our engineers are working as quickly as they can to come up with a resolution. Thank you for your patience. 

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