AG15's profile

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Sun, Oct 4, 2020 9:00 AM

Xfinity Stream App Samsung does not recognize in-home Xfinity network

Since July, I have a new Samsung TV and use the xfinity stream beta app.  Recently I have not been able to use it because "This device can only access Xfinity Stream on your in-home Xfinity network..."   and the only option is to exit.  I have signed on to the home wifi but still have the issue.

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Rustyben

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24K Messages

8 m ago


@AG15 wrote:

Since July, I have a new Samsung TV and use the xfinity stream beta app.  Recently I have not been able to use it because "This device can only access Xfinity Stream on your in-home Xfinity network..."   and the only option is to exit.  I have signed on to the home wifi but still have the issue.


in the same location (within two feet) does a smart phone/tablet work properly? if so, verify that the Wifi 'SSID' for the TV is the same "SSID" name for the smart phone/tablet.

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