1 Message
Xfinity Stream App Removing Users
I need to remove an unauthorized user from accessing my account through the Xfinity Stream app. I changed my password but it does not log them out. They are still able to access the app. Can you please deprovision all the devices logged into my account so I can remove this person? Thank you.
XfinityKrista
Official Employee
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1.2K Messages
1 year ago
Hello @user_9eb9ab, thank you for taking the time to reach out on social media. I understand your concern with the Stream App and want to help in any way I can. This link has instructions on how to completely sign out of the Stream app so that a log in will be required to access it again https://www.xfinity.com/support/articles/xfinity-tv-app-sign-out. Do you have any questions about the process?
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