Xfinity Stream App only shows like 4 channels (all Skye News) and no other channels

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@MLRob wrote:

My Xfinity Stream app ony shows a handful of channels for selection, all of them are Sky news or related.   Other apps accessing Xfinity say I don't have channels, even though I do.....  

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do you have an x1 residential subscription (cable TV and internet)?

How would I know?

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@albertrth wrote:

How would I know?

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looking at your bill do you show you are just subscribed to xfinity internet service?

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@AScharp wrote:
I am a residential customer having WiFi and cable tv. My xfinity stream app also only shows 4 channels I’ve never heard of, no recordings or live tv. It works if I access xfinity stream through xfinity.com but I would like to access it through the app. Help! I have registered my device.

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for an immediate fix go to the xfinity.com website and sign in. select account then select create new user. use that new username/password to sign in to the stream app. working?

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@Staiano wrote:
Was there a solution to this problem? I’m having the same exact problem and need help! Please and thank you!

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did you try the procedure in the post just before your question? worked?