Xfinity Stream App only shows like 4 channels (all Skye News) and no other channels

Rustyben

Expert

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24K Messages

2 y ago

@MLRob wrote:

My Xfinity Stream app ony shows a handful of channels for selection, all of them are Sky news or related. Other apps accessing Xfinity say I don't have channels, even though I do.....

do you have an x1 residential subscription (cable TV and internet)?

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albertrth

Regular Visitor

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3 Messages

2 y ago

How would I know?

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Rustyben

Expert

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24K Messages

2 y ago

@albertrth wrote:

How would I know?

looking at your bill do you show you are just subscribed to xfinity internet service?

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AScharp

New Poster

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1 Message

2 y ago

I am a residential customer having WiFi and cable tv. My xfinity stream app also only shows 4 channels I’ve never heard of, no recordings or live tv. It works if I access xfinity stream through xfinity.com but I would like to access it through the app. Help! I have registered my device.

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Rustyben

Expert

•

24K Messages

2 y ago

@AScharp wrote:
I am a residential customer having WiFi and cable tv. My xfinity stream app also only shows 4 channels I’ve never heard of, no recordings or live tv. It works if I access xfinity stream through xfinity.com but I would like to access it through the app. Help! I have registered my device.

for an immediate fix go to the xfinity.com website and sign in. select account then select create new user. use that new username/password to sign in to the stream app. working?

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Staiano

New Poster

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1 Message

1 y ago

Was there a solution to this problem? I’m having the same exact problem and need help! Please and thank you!

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Rustyben

Expert

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24K Messages

1 y ago

@Staiano wrote:
Was there a solution to this problem? I’m having the same exact problem and need help! Please and thank you!

did you try the procedure in the post just before your question? worked?

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