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2 Messages

Friday, November 25th, 2022 1:38 AM

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Xfinity Stream App only showing about 5 channels.

This is the second time this week. I turn on my Xfinity Stream App at Home only to see that there are only 5 channels available to watch. 

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Official Employee

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3.4K Messages

4 years ago

Hello, @dsnyder0922! Thanks for posting on our Community Forums. We appreciate your patience while we reached back to help. And I'm sorry to hear about the Xfinity Streaming App channel lineup issue you have been experiencing. Unfortunately, this is a known issue we are working to resolve. But I'd like to review your account and report it. That way we know you are experiencing this issue as well. Could you please send our team a private message with your full name and full address? We can take a further look.

 

To send a Direct Message:

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• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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