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Visitor

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2 Messages

Thu, Jul 14, 2022 3:35 PM

Xfinity Stream App not woeking Samsung TV

It gets stuckin in a loop asking me to authorize via PC which I do and then only gives me the option to "Get Started" which repeats the whole cycle.

Accepted Solution

Official Employee

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1.2K Messages

2 m ago

@user_69c13d Thank you for reaching out to us here on our Xfinity Forums! I know how much my family relies on the Xfinity Stream app in our home on a few of our TVs. It's important to me that we help resolve this. Can you tell me the year make and model of your TV? -Billie

Visitor

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2 Messages

@XfinityBillie​ thank you. Problem solved itself after a few hours and has worked reliably since (fingers crossed)

XfinityGabby

Official Employee

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594 Messages

Excellent! Happy to hear that the issue resolved itself. How are things looking since we last chatted?

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Visitor

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2 Messages

3 m ago

Same with me.  Had been working fine for months before that

Visitor

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2 Messages

3 m ago

Just tried again and now it worked.  I didn't do anything different but it worked.

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