Kburns38's profile

Visitor

 • 

2 Messages

Friday, May 20th, 2022 1:32 AM

Closed

Xfinity Stream app missing channels

The xfinity steam app is missing channels. This on both my iPhone and on the Firestick app. 

Accepted Solution

Visitor

 • 

2 Messages

3 years ago

The channels came back. I did have to log off the app and then back into the app on both devices for them to be restored. I read somewhere else that there were issues in my area so that might have been the initial cause. At least at this point it is working again.

Visitor

 • 

2 Messages

3 years ago

Same issue here. Roku sticks and android apps channel lineup missing channels and renumbered. X1 box is fine

Visitor

 • 

2 Messages

@GTinTX​ Restarted modem and router after work. Must have been an IP issue because channels are back on Stream app. 

Official Employee

 • 

1.8K Messages

3 years ago

Hello, @Kburns38! Thanks for posting on our community forums for assistance with your streaming app channels. I'm sorry to hear you are missing some of them. Are you currently connected to your Wi-Fi network? 

Official Employee

 • 

1.8K Messages

3 years ago

Thanks for the update! I am happy to hear that! If you need any further assistance, feel free to create a new public post at any time. 

forum icon

New to the Community?

Start Here