Regular Visitor
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4 Messages
Xfinity stream app missing all recordings
I am wondering if xfinity is down or if they have removed access to all the recodrings from the DVR. In my updated xfinity stream app it states that my recordings file is empty. When I go to my TV and look at the recordings I have 45 and at 32%. Even when I log into the website to stream all of the recordings are not showing up. Note, this is a new issue. I was able to watch my recordings as of last thursday. Any advise? I have already deleted and reloaded the app. reset my Ipad. Tried it on the Iphone and on the website.
Kp861
New Poster
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1 Message
5 years ago
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xtuckkcutx
New Poster
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1 Message
5 years ago
Make sure your login is associated with the correct account... It may be linked to an old
account
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gonova
New Poster
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2 Messages
5 years ago
my problem is that all of my recordings aren't on my streaming app. I have 15 recordings of one show on my TV but only the more recent 8 on my IPAD.
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tuckxkcut24
Contributor
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62 Messages
5 years ago
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Rustyben
Expert
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24.6K Messages
5 years ago
currently the stream app has much less space and has only up to 60 hours of the most recent recordings. as new ones are added, older recordings are removed.
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crowder2321
New Poster
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1 Message
5 years ago
This is finally the answer! Xfinity please fix this.
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Rustyben
Expert
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24.6K Messages
5 years ago
nothing to fix, it was changed to 60 hours more than 2 years ago.
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