XFinity Stream app issues on Roku

@XfinityJohnG​ Yes. The issue still exists.

@XfinityQue​ Yes. I'm able to access all seasons on the Xfinity Stream mobile app. It's just the Roku app that has the issue. The Roku Xfinity Stream app in general does not work as the app does on other platforms. It doesn't remember where I left off and I only have access to purchases, no additional content. I think your Development team needs to look at the Roku app. There has not been a new version in many months.

@user_fk7tyj Thanks for confirming for us. My apologies as we are limited when it comes to Roku as it's a third party device and our ability to troubleshoot it. It's one of many devices that you can use to access the Xfinity Stream App. I'm glad to know if you use the Xfinity website and Xfinity streaming app you can see your full content. Have you tried uninstalling and reinstalling the app on your Roku device? Roku generally remembers where you left off although not all platforms support this feature. You should have a "Continue Watching" row on the home screen. It's recommended to pause the movie/tv show your watch before exiting the app or turning off the device to get it to save. Can you give that a quick try with a few different TV shows and movies and let us know if this work around works for you?

Yes, I have reinstalled the app. Yes, I pause the show before closing the app. Roku is telling me to contact Xfinity. It's your app.