Visitor
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3 Messages
XFinity Stream app issues on Roku
We have two devices that use Roku. The Xfinity Stream app is installed on both. I purchased all seasons of a Disney show several years ago. A few days ago, we are only allowed to view the last season using the Xfinity app on Roku. The first season does not display at all. Using the app on my LG tv works fine. it's just Roku. I confirmed I am using the latest version of the app.
XfinityJohnG
Official Employee
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2.6K Messages
14 hours ago
Thank you very much for reaching out here. If you are still running into issue with that purchased content I will be happy to look further into that from here for you. Have you attempted to uninstall and reinstall that app to see if that resolves that problem?
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